Council Tax/Business rates - Performance and Statisics
The Revenues Service benchmarks with other services throughout England and Wales. This enables the service to check performance, costs and good practice to ensure the best possible service at the lowest possible cost.
Collection performance
| Year | Council Tax | Business Rates |
|
2004/5
|
98.4%
|
98.4%
|
|
2005/6
|
98.7%
|
99.4%
|
|
2006/7
|
99.0%
|
99.3%
|
|
2007/8
|
99.1%
|
99.2%
|
|
2008/9
|
99.1%
|
98.7%
|
|
2009/10
|
98.9%
|
98.5%
|
|
2010/11
|
99.1%
|
99.3%
|
Correspondence
Target: 99% answered within 7 working days
Correspondence
| Year | No of items |
% answered
within 7 days
|
|
2005/6
|
28,322
|
97.47%
|
|
2006/7
|
42,092
|
99.60%
|
|
2007/8
|
26,512
|
99.32%
|
|
2008/9
|
39,494
|
99.85%
|
|
2009/10
|
25,017
|
99.86%
|
|
2010/11
|
22,695
|
99.80 %
|
Cost of Service
15th lowest cost out of 137 Councils benchmarked against (2008/9)
Statistics about East Hampshire
The Revenues service is keen to provide to customers a range of statisics relating to the district, please select from the list below.
Number of Domestic Properties in East Hants (2006)
Council Tax Customer Satisfaction Survey 2008
Council Tax Customer Satisfaction Survey 2009
Council Tax Customer Satisfaction Survey 2010
Business Rates Customer satisfaction Survey 2007
Business Rates Customer satisfaction Survey 2008
Estate Agent Satisfaction survey 2007
If you are interested in other statics relating to the district council please use the customer feedback facility